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12-03-2012 at 2:52 PM
ruth*ann
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ruth*ann is not online. Last active: 05-20-2013, 9:27 PMNewbie

How long do you have to wait for a response from your OB?

I'm just curious.  I called my OB's office first thing this morning with a health question.  The nurse told me that I probably won't hear back until the end of the day.

 Is this normal?  How long does it take for your doctor to get back to you?

(Note that I am not bleeding or having severe cramping, but I may have to go in for a test that I would have liked to have done today...) 


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12-03-2012 at 2:56 PM
quiggels21...
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quiggels219 is not online. Last active: 04-25-2013, 11:46 PMNewbie
I have called my doctor twice.  Once was just a dental question b/c I had a tooth ache, so not an emergency and they called me back at the end of the day.  The second time I had questions about a parasite my dog picked up that can be transferred to humans and they called me back very quickly, within an hour.  That second call seemed more urgent to me then the tooth issue so it made sense.  

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12-03-2012 at 2:58 PM
LaineyPane...
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I called this morning at 8:30 for a skin issue. They saw me at 9:45.

...have I mentioned that I LOVE my ob's office?

I'm sorry you haven't heard back!

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12-03-2012 at 3:20 PM
MAdams728
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MAdams728 is not online. Last active: 05-17-2013, 11:18 AMBronze
I've only called once with a non-serious question, and the nurse called back within 2 hours.  

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12-03-2012 at 3:28 PM
ruth*ann
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ruth*ann is not online. Last active: 05-20-2013, 9:27 PMNewbie

Thanks for the responses!  I'm pretty sure I'm switching providers and this just confirms it.

 (And mine's a parasite question, too...so gross!) 


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12-03-2012 at 5:43 PM
2013sarabe...
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2013sarabelleATX is online. Last active: 05-21-2013, 9:34 AMBronze

I think it may vary based on your inquiry. I could imagine a kind of triage - the questions that sound most severe/time sensitive are addressed first.

I've called my OB's office may times. I am always called back the same day, but when I called to schedule a follow up appointment after an ER visit, my call was returned within 30 minutes. 


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12-03-2012 at 6:29 PM
ChicagoSum...
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ChicagoSummer is not online. Last active: 05-20-2013, 7:44 PMBronze
I get a call back within an hour for general questions, for an emergency question (where I called after hours), my call was returned by the on-call OB within a half hour. But, I have been waiting for my Quad screen results for over a week now :/

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12-03-2012 at 6:56 PM
JCRSMD17
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JCRSMD17 is not online. Last active: 05-21-2013, 8:50 AMNewbie
I would wait to see if they call you back tomorrow ... It sounds like you question is not emergent. Perhaps your OB is stuck in difficult delivery or something else with a patient that is emergent. You wouldn't want your OB to be returning non-critical phone calls during your own delivery right??

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12-03-2012 at 7:10 PM
DChunt09
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DChunt09 is not online. Last active: 05-01-2013, 4:07 PMBronze
Every time I've called my Ob office, they've always called back within an hour or two. I've called with silly questions and serious ones. I love my Ob office and all the staff!


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12-03-2012 at 8:30 PM
MegNBry
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I love my OB! When I call with a question, either the dr or nurse takes the call. Occasionally I will leave a message for the nurse and she calls when she gets back to her office. If I email, it usually takes a day or two for the dr to respond. When I called thinking I had a UTI, I saw the midwife about an hour later (my OB was in surgery). My OB and nurse are amazing!!

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12-03-2012 at 11:30 PM
austenread...
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austenreader85 is not online. Last active: 05-21-2013, 7:00 AMGold

Did you leave the message with an actual nurse?  I think that entirely changes the situation.  I would not worry about not hearing anything back until the end of the day then, they are trained to triage calls. 

My questions go to nurse voice mail and they check it a few times a day and I generally get a phone call in a few hours.  Then I explain it all to the nurse again and most of the time I'm put on hold and she talks to the OB or can answer it on her own.  It seems like they set aside time right then to handle it together that way than playing tag.  I've overheard what sounded like that in the office as well.  And it's a group practice.

If it's just about a test and just about how it fits in your schedule, I would give them a free pass that it's pretty low on their list of important things to handle, especially given the nature of some OB practices where the doctor is out on deliveries whenever.  That happened even in my group practice last time, they usually have 2 doctors at the hospital/day (split shifts) but every once in awhile they need another one!  You don't know the kind of day they were having and obviously it wasn't urgent.  As a person who's done scheduling for an office, if you need the test then you will find time to schedule it.  Sorry if they couldn't perfectly accommodate you. 

This doesn't pertain to you at all, but nothing would irritate me more than a parent calling in claiming their child had to be seen today and I only had x time- "oh, well that won't work at all?  Don't you have z time?"  "No, not today.  I have that tomorrow."  "Oh, ok, tomorrow then."  Um, you just said how important it was to be seen but now it's fine if doesn't suit your schedule. 

Oh, and personally, I'd get used to that.  It's a pain in the last few weeks when you have to schedule weekly appointments and you have to see x doctor (because they all take turns) but he/she is only in on this day and they only have this time available.  It gets to a point where you just take what they give you and say thank you.  Really not looking forward to that this time when dealing with either taking a toddler or arranging care for him.


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12-04-2012 at 9:39 PM
MaggieMooM...
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MaggieMooMom is not online. Last active: 05-21-2013, 12:18 AMBronze
I usually hear back within the same day for non-emergency.  It could be a morning call and I hear back in the afternoon.

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BFP#2 6/03/2012 * EDD 2/09/2013 * MC @ 5w2d 6/13/2012

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