I got a recommendation from one of my coworkers (who happened to be one of my best friends). The office is right downstairs from my OBGYN, so very convenient, and they are associated with the hospital, so they will be visiting my baby every day while we're there.
I did make an appointment to talk to one of the doctors (there are about 10 in the office). She will be my main ped, but they cover for each other if mine is not available. The office is open 7 days a week, and even holidays.
my main reason for actually going in is that I felt like I learned a lot about how the office works. They had a "well" waiting room as well as a "sick" waiting room. The offices themselves were very cozy, and the exam rooms were brightly colored and decorated for the holidays. It was nice to see it so family friendly.